FAQ
PRODUCTS
WHICH ST. IVES PRODUCT WILL WORK BEST FOR MY SKIN TYPE?
In this great big world of beauty there are all different kinds of face wash and scrubs to choose from. Why? Because there are many different skin types. Whether you have acne prone skin, or dry skin, or even unwanted blackheads, here’s our go-to on how to choose the best face scrub for your skin type.
HOW CAN I TELL HOW OLD MY ST. IVES PRODUCT IS AND THE BEST WAY TO STORE IT?
Please store your products in a cool dry place. St. Ives products stored under these conditions are good for approximately three (3) years of their manufacturing date. For specific expiration inquiries, please reach out to us.
HOW DO I USE ST. IVES PRODUCTS?
Want to know the right way to use all St. Ives products? Easy! Check out any St. Ives product page and scroll down to the “How To Use” section. Here, you’ll find step-by-step instructions and tutorials to help you get glowing!
WHERE CAN I BUY ST. IVES SKIN CARE PRODUCTS?
All of our current products are featured on this website. Refer to the specific St. Ives product page and click "Buy it Now" to find your product.
CAN I RECYCLE MY EMPTY BEAUTY PRODUCT CONTAINERS?
St. Ives is working toward having all our products in recyclable packaging by 2025 and much of our packaging is already recyclable. When in doubt, please check with your local community because different communities recycle different types of packaging. If you need further assistance, contact us.
WHERE CAN I FIND A LIST OF ST. IVES INGREDIENTS?
Check out any St. Ives product page and scroll down to the “All Ingredients” section.
WHERE CAN I READ ST. IVES APRICOT SCRUB REVIEWS?
Check out all of the reviews for our iconic, cult classic St. Ives Apricot Scrub by going to its product page and scrolling down to “Ratings & Reviews.”
CAN YOU TELL ME MORE ABOUT ST. IVES APRICOT SCRUB INGREDIENTS?
Of course! We can go on and on about all of the goodness in our iconic scrub. Check out all of the St. Ives Apricot Scrub ingredients, including key ingredients like apricot fruit extract and walnut shell powder, by going to any of St. Ives product pages and scrolling down to “Key Ingredients” and “All Ingredients.”
WHERE CAN I READ ST. IVES PRODUCT REVIEWS?
Want to know what everyone’s saying about St. Ives products? Obviously, we do too! To make it easy for you, we added a “Review & Ratings” section to every product page so that you can check out all of the St. Ives product reviews you want!
POLICY
DOES ST. IVES TEST ON ANIMALS?
As of December 2018, St. Ives is thrilled to announce that we are proud to be officially PETA-Certified Cruelty-Free across our entire product portfolio, which only reinforces our continued commitment to never testing on animals.
WHAT IS YOUR POLICY ON RECYCLING AND THE ENVIRONMENT?
We are committed to reducing our impact on the environment and work across every aspect of our business to reduce our impact from packaging and waste to product formulations and how we manufacture our products. Most recently we have made some ambitious goals to reduce our plastics footprint and will reduce by 50% our use of virgin plastics and increase our use of recycled materials collected from municipal recycling programs. In fact, St. Ives is already using recycled plastic in many of its bottles. In addition we participate in the funding of community recycling programs across Canada to ensure that there are systems in place to capture and recycle our packaging once consumers have finished with it.
CONTACT US
WHERE CAN I GIVE ST. IVES MY FEEDBACK?
We're listening! Leave a comment, ask a question- the choice is yours! Simply click here to contact our engagement center.
UH OH! DIDN’T FIND WHAT YOU’RE LOOKING FOR?
Contact us here: https://www.stives.com/contact-us